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Q: Is the Toast POS system suitable for new casual dining restaurants?

Toast's packages are ideal for casual dining restaurants aiming to maximise their use of Toast from the outset by linking their FOH and BOH with Toast POS, Handhelds, and Toast KDS.

Everything you need to become your guests' go-to spot. Turn more tables, eliminate bottlenecks, and keep service in sync.

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Delight regulars and attract newcomers

Give your team the tools they need to conquer FOH and BOH all in one platform.

Give servers and guests more control

Empower servers to take and send orders directly from the table using an all-in-one POS machine.
Delight guests with a seamless checkout experience through Mobile Payments and Digital Menus, included with Toast POS.
Keep servers informed with real-time updates on order status sent from Toast Kitchen Display System (KDS) to your servers’ handhelds.

Help increase upsells and revenue while minimising comps and voids with Toast Mobile Order & Pay™

Allow guests to order at their convenience, accurately and reliably.
With the entire menu at their fingertips, guests can easily upsell themselves with paid modifiers or another round of drinks.
With Apple Pay and Google Pay, guests can pay in less than 10 seconds.

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Discover back office bliss

Access real-time sales, menu, and labour data to monitor your restaurant's performance from anywhere.
Help optimise your menu with insights from robust product mix and modifier reports.
Mark items in stock and out of stock so employees can keep customers informed and solve for shortages in real time.

What should casual dining restaurants look for in a restaurant POS?

For casual dining restaurants, a restaurant POS should support a steady table service flow while keeping the guest experience comfortable and efficient. Priorities include flexible table management, intuitive customisation options, and clear communication between servers and kitchen staff. Toast supports casual dining operations with a restaurant POS built around restaurant service, with tools that help staff manage the floor and coordinate busy periods.

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Built for restaurants, by restaurant people

Operate with confidence knowing Toast is with you every step of the way.

Reliable through every rush

Beautifully designed hardware that's built to stand up to restaurant life.
Hardwired connections and offline mode to keep service up and running.
POS that’s intuitively designed and built specifically for restaurants so it’s easy to learn and use.

Built for your entire business

Payments, Reporting, POS with tableside ordering & KDS all in one.
Technology that connects your front of house, back of house and everything in between.
Robust partner integrations seamlessly integrate other best-in-class restaurant technology.

Customisable onboarding & 24/7/365 support

Make switching easy with our tailored onboarding packages designed to meet your installation & training needs, on your time and in your way.
Choose your preferred way to get help, whether live or self-serve.
Connect with a trusted community to learn from and share with your peers.

Frequently Asked Questions

Is the Toast POS System right for my casual dining concept?

Toast is built specifically for restaurants, bars, and lounges.

What are the most popular features of Toast POS for restaurants?

Toast POS and Toast KDS are two of the most popular products for casual dining restaurants because they help keep FOH and BOH teams in sync. Key features that really stand out to fine dining restaurants include the ability to 86 items from any device, in real time, robust course firing options, ranging from automated, based on fulfilment status and prep time, to fully server led where servers can hold and send individual items as needed.

Is the Toast POS system suitable for new casual dining restaurants?

This page was last updated on: 30 June 2026